Guardian Digital Customer Service
customer service representatives are available between the hours of 8:00 AM
and 7:00 PM Eastern Time, Monday through Friday. View
has the Linux expertise and personalized service required to ensure the Linux
solutions we provide enable your business to quickly and effectively build a
secure Internet presence. Our network and security engineers have the authoritative
answers to resolve your most difficult concerns.
call 1-866-GD-LINUX or email us at firstname.lastname@example.org.
We are very responsive to email, and any voicemails to our toll-free line
are returned within hours.
Technical support is available between the hours of 8:00 AM and 7:00 PM, Eastern
Time. Please call us toll-free at 1-866-GD-LINUX
or 201-962-7300 and ask for the technical support group. Be sure to have all
vital system information available before the call.
Guardian Digital can provide an initial evaluation of problems you may be
experiencing with your Guardian Digital product. This service suitable for
critical situations allows Guardian Digital support engineers to connect to
your system in a special "read only" mode and immediately determine issues
involving service interruptions, potential hardware problems, configuration
issues, and more. See our Remote Access Evaluation
section for further information.
Guardian Digital sales
team members are more than happy to help you with your international order.
You may contact our sales team at either +1-201-962-7300
with your sales inquiries and we will be happy to assist you. Our sales team
will be able to determine costs of shipping orders internationally.
Service Frequently Asked Questions
When can I expect to receive the Guardian Digital
Linux Lockbox I ordered?
Most systems ship
within three to five business days. We configure and thoroughly test each
system to ensure they meet your specifications and our demanding security
and data integrity requirements. Every machine is built to exacting customer
specifications and rigorously tested once assembled to ensure all components
are operating at their peak efficiency and reliability.
Guardian Digital uses
United Parcel Service to ship within the continental United States and
abroad. Guardian Digital software, including EnGarde Secure Linux is shipped
using the United States Postal Service and is typically sent within 24
hours of placing your order from our central distribution point in New
should I contact if I have billing or payment questions?
Please contact us
at 1-866-GD-LINUX or 201-962-7300
and our accounting group will be more than happy to resolve any issues
you may have.
information do I need before contacting Guardian Digital Customer Service?
Please be sure to
have the model and serial number of your Guardian Digital Linux Lockbox
or registration number if you've purchased EnGarde Secure Linux. For technical
support issues, please view our Technical Support