LEVEL 1 SUPPORT

This level of support is designed to assist in basic installation and network configuration of your EnGarde Secure Professional server.

• Hardware Compatibility Issues
• Installation of the EnGarde Core OS & supplemental packages
• LILO Configuration
• Basic one interface connection to a network
• Hard Drive Partitioning
• DNS client setup

LEVEL 2 SUPPORT

SSH - SECURE SHELL SERVER

• Setup ssh for user login using generated keys
• Restricting access by hosts and by user/groups

POSTFIX - MAIL SERVER

• General workstation setup to be able to handle mail just for itself

FTP

• Configuring XINTED to spawn FTP
• Client hosts and user restrictions
• Configuring logging
• Setting up "anonymous" and addressing the surrounding issues
• Configuring security options including setting up a jail
• Setting up passive operation

XNTP - TIME SERVER

• Setting up time servers and clients

APACHE WEB SERVER

• Setting up virtual (SSL and non-SSL) and non-virtual web servers
• Certificate and CSR maintenance for SSL virtual hosts
• Setting up Webalizer for website log analysis and statistics
• Troubleshooting Apache problems

QUOTA

• Setup user and group quotas for filesystems

DHCP

• Setting up servers and clients
• Defining DNS servers, gateway and IP address ranges for client use

PPPoE CLIENT

• Setting up the PPPoE client
• Creating the interface and user acount information

SECURITY

• Restricting services via TCP WRAPPERS
• Basic system security issues
• Configuring network service access

BACKUPS

• Create full and incremental backups/restores to/from disk or tape drive
• Create periodically run scheduled backups

LEVEL 3 SUPPORT

SECURITY

• Customizing LIDS - LINUX INTRUSION DETECTION SYSTEM
• Setting up TRIPWIRE - a file monitor
• Setting up firewalls with IPCHAINS and PORT FORWARDING
• Configuring SNORT - a packet sniffer/logger for network monitoring
• Customizing PAM authentication

DNS

• Setup domains, ?subdomains? and slavedomains
• Define upstream DNS servers (forwarders)
• Configure logging
• Making configuration changes
• Security checks

POSTFIX - MAIL SERVER

• Setup mail services
• Configure local mail, relays, virtual domains, relay domains and postmasters
• Configure client and recipient restrictions
• Configure RBL use
• Security related issues
• Interface control

POP, SPOP, IMAP, SIMAP

• General setup of SSL and NON-SSL pop and imap
• Configure client restrictions (hosts and users)
• SSL certificate maintenance

VPN using PPTP

• PPTP configuration for Microsoft 2000, Windows 98, Windows ME and NT clients
• PPTP server configuration running on the firewall
  • Setting up the external IP address and interface for the daemon to listen on
  • Configuring a WINS server to be used by clients during the PPTP connection
  • Setting IP address ranges for the PPTP clients
  • Setting encryption to be used for the connection and user acounts

WEBMAIL

• Set up on or off of the SMTP server including the necessary imap service
• Configuring access restrictions

APACHE WEB SERVER

• Creating and integrating databases
• Creating SSL sites

SAMBA

• Setting up the server
  • Defining Workgroups/Domains, NetBIOS names, WINS servers and the Master Browser
  • Configuring as a Primary Domain Controller or not
  • Defining File and Printer(USB only) shares and the users that access them
• Client configuration for Microsoft 2000, Windows 98, Windows ME and NT clients

Kernel Configuration

• Assist in recompiling/reconfiguring kernel
• Configuring basic /proc entries